Shree Sudha Sagar Dairy Farm – Exchange Policy
At Shree Sudha Sagar Dairy Farm, we are dedicated to offering the finest A2 Gir Cow Ghee to our customers. Please note that we operate on a No Return, No Refund policy. However, we do offer exchanges in specific situations.
Exchange Policy
Eligibility for Exchanges:
- We only allow exchanges if the item is defective or damaged upon receipt.
- If you believe your item is eligible for an exchange, please contact us at Shreesudhasagardairyfarm@gmail.com and send the product to the following address:
Babaicha, Ajmer (Rajasthan)
Note: A parcel opening video of the product received is a must for any exchange request.
Exchange Process:
- Once we receive your item, we will inspect it and notify you that we have received your item for exchange.
- After the inspection, we will notify you of the approval or rejection of your exchange request.
Shipping:
- Return Shipping Costs: You will be responsible for paying the shipping costs for returning your item.
- Non-Refundable Shipping: Shipping costs are non-refundable.
- Trackable Shipping: For items over ₹500, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item without tracking.
Contact Us
For any further questions on how to exchange your item, please reach out to us via:
- Email: Shreesudhasagardairyfarm@gmail.com
- Phone: +91 9928817500 / +91 9928555800
- Address: Babaicha, Ajmer (Rajasthan)